Privacy

When you send a contact message, make an admissions enquiry or request a school visit, the website sends the information entered in the form to Kigwa Ridge School. This may include your name, contact details, information about a prospective learner, your preferred visit arrangements and your message.

Provide only the information needed for your enquiry. Please do not include passwords, payment card details or confidential medical or safeguarding records in a general website message. Contact the office to ask how to share sensitive information appropriately.

Contact details allow the school to respond to your message. Admissions information helps the team understand your enquiry and the learning stage you are asking about. Visit details allow the team to follow up on your requested appointment.

The parent portal and school administration services also handle school records through authenticated accounts. For questions about a learner’s records, contact the office and describe the records you are asking about.

Admissions and visit forms are intended for parents, guardians or someone authorised to enquire on a family’s behalf. Only provide a child’s details if you are entitled to do so, and keep your message relevant to the enquiry.

Our news and gallery pages share moments from school life. If you have a question about an image of your child, or want to discuss permission for its use, contact the office with the page address and enough information to identify the image. Please avoid forwarding photographs of other children unnecessarily.

Website forms use session and request-protection cookies to help prevent unauthorised submissions. Blocking these cookies may stop a form from working. You can manage cookies through your browser settings or contact the school by phone or email if you cannot submit a form.

When enabled, Google reCAPTCHA helps protect forms against automated abuse. This third-party service processes technical information according to Google’s privacy policy and terms. External services and websites linked from this site have their own privacy notices.

• Google Privacy Policy
• Google Terms of Service

The website includes a Tawk.to live chat service. The chat tool may process messages, details you choose to provide, and technical information such as your IP address and browser information. It may also use cookies to keep a conversation connected as you move between pages.

Please use chat for general enquiries. Avoid sharing confidential information about a child, and use the safeguarding contact guidance if you have a safety concern. You can also reach the school by phone or email.

Services such as live chat and form verification are provided by external organisations and may process information outside Kenya. Their privacy notices describe their own practices. Contact the school if you need more detail about a service involved in your enquiry.

• Tawk.to Privacy Policy

You can contact the school to ask what personal information it holds about you or your child, request access, or ask for inaccurate information to be corrected. You may also raise an objection to processing or request deletion where applicable. The school may need to verify your identity and your authority to act for a child before releasing or changing records.

Where you have given consent for a particular use of your information, you can ask to withdraw it. Tell us which use or communication you mean so that your request is clear. Some school records may still need to be kept for other lawful purposes.

For details about how long a particular record is kept, who it is shared with or where it is stored, identify the record or service in your request to the office. Avoid sending identity documents until the school has explained how to provide them securely.

The website and the services it uses may change. Any updates to this website privacy information will appear on this page. If you are unsure how it applies to an earlier enquiry or a particular school record, please get in touch.

Contact the office using the subject “Privacy request” and explain your question or concern. Include a way for the school to reply, but keep sensitive details out of the email subject.

Kenya’s Office of the Data Protection Commissioner provides information about data protection rights and how to raise a complaint.

• Your Data Protection Rights
• Office of the Data Protection Commissioner